BLOGS

At AL-RIESALAH EDUCATION, we respect your privacy and provide you with the right to request the deletion of your personal data. This User Data Deletion Policy explains how you can request the removal of your personal information from our systems.

1. Data We Collect

We collect and process user data as outlined in our Privacy Policy, including but not limited to:

• Name, email address, and phone number.
• Account details and course enrollment records.
• Communication data from WhatsApp Business API, Facebook, and website interactions.

2. How to Request Data Deletion

You can request the deletion of your personal data by contacting us through any of the following methods:

📧 Email: support@alriesalah.com
📞 Phone: +44 7446464290
🌐 Website Contact Form: https://alriesalah.com

Your request should include:

• Your full name and registered email address.
• The type of data you want to be deleted.
• Any supporting information to verify your identity.

3. Processing Your Request

• We will verify your identity before proceeding with the deletion.
• Your data will be permanently deleted from our active databases within 7 to 30 days of request approval.
• Certain data may be retained for legal, regulatory, or security purposes where required by law.

4. Exceptions to Data Deletion

We may not be able to delete data in the following cases:

• If it is required to comply with legal obligations.
• If it is necessary for dispute resolution or fraud prevention.
• If the request affects other users’ rights or our legitimate business interests.

5. Third-Party Data Deletion

If your data is stored or processed by third-party service providers (e.g., WhatsApp Business API, Facebook), you may need to request deletion directly from those platforms.

6. Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about our User Data Deletion Policy, please contact us:

📧 Email: info@alriesalah.com
🌐 Website: https://alriesalah.com